If you run into this problem and you can’t proceed to the website, there are really only two things to do. The problem seems to occur when a web site has not been updated to expect a new IE version – your browser reports IE10 and the web site thinks, “I only recognize the names IE8 and IE9, so this unfamiliar version must be really old.” Older versions of Internet Explorer (6/7/8) or Chrome or Firefox may not be able to run programs needed for some websites to work correctly, so websites that provide services typically include a bit of code that checks to make sure you are using a browser they support. There are no drastic changes in these versions that should cause anything to stop working. Although some people criticized IE in the past, it is widely agreed that Internet Explorer has matured into a browser that is fast, secure, and standard. The “unsupported browser” messages are annoying. You should not have to care about these things. Last week Microsoft released a preview of Internet Explorer 11 for Windows 7. #INSTALL TWO VERSIONS OF INTERNET EXPLORER WINDOWS 8.1#An early version was released with the Windows 8.1 preview a few months ago, and the final version will ship in October with the final release of Windows 8.1. Internet Explorer 11 is being finalized now. By this time, all web sites should work with IE10. Most Windows 7 computers have been upgraded to IE10 and it shipped with Windows 8. Internet Explorer 10 was released a year ago. Internet Explorer 9 is more than two years old, rock solid, and should be the minimum IE version on every Windows 7 computer. Click on the gear in the upper right, then click on “About Internet Explorer” to check the browser version. If you’re running Windows 7 or 8, Internet Explorer is up to date and all web sites should support your browser. I’ve had clients see that warning in the last few weeks at bank web sites (it appeared recently for one client logging into Exchange Bank), at Martindale for lawyers, at some Google services – Google Calendar, for example – and many others. Autotask, for example, will not go past this screen because it “does not support the browser you are using.” In some cases, the web sites refuse to load at all. #INSTALL TWO VERSIONS OF INTERNET EXPLORER UPGRADE#Lately I’ve seen an increase in the number of web sites warning that I’m running an unsupported version of Internet Explorer, or recommending that I upgrade to the latest version.
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